Network Operation Center

Pantel’s Network Operation Center (NOC) is located in Vösendorf, Austria from where the entire Pantel network is monitored and managed. The Pantel NOC team is highly competent and motivated and available 7x24. Their responsibilities cover managing end-to-end services, having direct access to network management systems and being directly available for the customers. Pantel’s NOC team is committed to guarantee the highest level of service to all Pantel customers.

Main features of Pantel’s NOC:

• Available 7x24
• Single point of contact for all customers
• Monitoring and management of the transmission and IP network
• Remote monitoring of sites and dark fibers
• Direct control over 3rd party providers
• Well defined escalation path to manage critical situations

Pantel’s NOC can be reached:

Phone: +43 1 6999 408 202 or 211
Fax: +43 1 6999 408 505
E.mail: noc@pantel.co